Privacy Policy

Introduction

Clipped ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Business information (business name, address, services offered)
• Client and pet information you enter into the app
• Payment and financial information (processed securely through Stripe)
• Profile photos and before/after service photos

Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Location data (with your permission, for route optimization)
• Usage data (features used, time spent in app, interactions)
• Log data (IP address, access times, app crashes)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and prevent fraud
• Calculate routes and optimize your schedule
• Send appointment reminders and notifications
• Provide customer support
• Analyze usage patterns and improve user experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., Stripe for payments, Google Maps for routing, Firebase for data storage)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Export your data in a portable format
• Withdraw consent at any time

Location Data

We use location services to provide route optimization and calculate drive times between appointments. You can control location permissions through your device settings. Disabling location services may limit certain features of the app.

Children's Privacy

Clipped is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: